Shipping & Payment

DESPATCH TIMES

Please allow 1-2 business days for your order to be processed at our fulfilment centre in Australia before your order is shipped. Orders placed during a weekend period (12:01am Friday - 11:59pm Sunday AEST) or public holiday, your order will be processed on the next working day. Once orders are placed, they cannot be changed. All orders include a dispatch and tracking notification which will be delivered via email.

SHIPPING IN AUSTRALIA

All domestic orders are shipped via tracked Australia Post. We offer Standard Shipping for $7 (3-6 business days from dispatch date) or Express Shipping for $9.99 (1-3 business days from dispatch date). Please refer to these shipping times as estimates only, provided to us by Australia Post. Silk Styler is not responsible for any delays or inaccuracies related to estimated shipping times. These are estimates given by the shipping companies and can vary from time to time. Once items have been scanned as delivered to the customer’s address, it is up to the customer to claim any late, stolen or damaged items with the appropriate Postal Carrier.

WORLDWIDE SHIPPING (OUTSIDE AUSTRALIA)

We offer Standard Shipping (7-14 business days from dispatch date) for $15. Please refer to these shipping times as estimates only, provided to us by Australia Post that do not account for delays caused by customs. Silk Styler is not responsible for any delays or inaccuracies related to estimated shipping times. These are estimates given by the shipping companies and can vary from time to time. Once items have been scanned as delivered to the customer’s address, it is up to the customer to claim any late, stolen or damaged items with the appropriate Postal Carrier.

DISCLAIMER

We take special care to ensure your parcel is packed securely and sent safely from our warehouse. We cannot be held liable for any parcels missing in transit or damages that may occur during transit. Should you have any queries please contact us directly at silkstyleraus@outlook.com and we can assist you. 

PAYMENT

We accept Visa, MasterCard, AmEx and Paypal.